RETURNS & EXCHANGE POLICY

We offer a 3-day return or exchange policy, which means you have 3 days from the date of delivery to request a return or an exchange.

To be eligible for a return/exchange, the item must be:

  • In the same condition as received
  • Unworn and unused
  • With original tags and packaging
  • Accompanied by the receipt or proof of purchase

To initiate a return/exchange, please contact us at support@tashan.ae

Damages and Issues:

Please inspect your order upon delivery. If your item is defective, damaged, or you received the wrong item, contact us immediately so we can evaluate and resolve the issue promptly.

Non-Returnable Items:

We do not accept returns/exchanges for the following:

  • Sale items
  • Gift cards

These items cannot be returned or exchanged. If you’re unsure whether your item qualifies for a return or exchange, please reach out to us.